Returns & Exchanges
We want you to treasure your handcrafted Rebekah Brooks jewelry; if you are not completely satisfied, we accept returns on unworn, non-custom items within 14 days of delivery. Please note that all custom-designed pieces and resized rings are considered final sale.
Return Process
- 1.Initiate Your Request
Contact our studio via email with your order number and reason for return to receive a Return Authorization number.
- 2.Secure Packaging
Place the jewelry in its original designer packaging and secure it within a sturdy shipping box to prevent damage during transit.
- 3.Insured Shipping
Ship the package using a trackable and insured method, as we are not responsible for items lost or damaged before they reach our studio.
- 4.Inspection and Refund
Once our artisans verify the item's condition, we will process your refund to the original payment method, excluding shipping costs, within 7 business days.
